Card Payment Technical Issue
We are having some issues with our card payment provider. If your order fails then the payment was not taken from your account. We are working hard to fix this and are sorry for any inconvenience this may cause.

How to Place an Order

1. Ordering

1.1 How to Place an Order

The following steps outline how to place on order with HobbyStores online:
  1. Find the item(s) you wish to purchase
  2. Add the item(s) to your shopping basket
  3. Proceed to the checkout
  4. Sign in (existing customers) or create a new account (new customers)
Note: New customers will be required to sign up and create an account at the checkout stage.

1.1.1 Find the items(s) you wish to purchase

There are two methods that you can use to find the items you want order. You can either use the search feature (located on every page in the top left-hand corner) or alternatively you can browse through the category tree (located within the product pages on the left-hand side). Using Search

You can search for an item by using either of the following criteria:
  • Item ID (i.e. A-BH019)
  • Item Name (i.e. CAP 232 -190Size Black Horse)
  • Brand Name (i.e. Blackhorse)
You can do a partial search on any of the above criteria, i.e. A-BH, or CAP etc.

As you begin typing, various suggestions will pop-up in order to assist you in the search process. You can click on a suggestion in order to view the details for the item. Browse through the Category Tree

You can find an item using the category tree. As you click on the categories you can refine by sub categories, or by brand or price.

Sorting Items & Items per Page

By default items are displayed in order of item id and six items are shown per page. You can scroll through the pages using the 'next and previous' buttons, or by clicking on a page number.

You can also sort items by either:
  • Popularity
  • Item Name
  • Brand Name
  • Item ID
When you find an item of interest, as well as being able to read the already visible description and specifications, you can click on the 'Show More Information' button to see extended information. If the item has more than one image you can either click on the image itself or the text directly below to see more images. If the item has a brand logo, you can click on the logo to filter by brand. Some items also recommend further items, and also have package deals available.

Figure 1 (example of an item)

HobbyStores Item

1.1.2 Add Items to Your Shopping Basket

To add an item to your shopping basket simply click on the add cart button. You item will then appear in the basket to acknowledge and confirm that the item has been added. If you wish to add more than one item, you can either click on add basket again, or you can amend the quantity by viewing your shopping basket.

Sign up for our promotional emails
HobbyStores YouTube Channel
HobbyStores BloggerHobbyStores Facebook
Verified by Visa
Mastercard SecureCode