We are having some issues with our card payment provider. If your order fails then the payment was not taken from your account. We are working hard to fix this and are sorry for any inconvenience this may cause.
All orders are double checked before we dispatch them, however if you receive the wrong item or you do not receive your order, please advise us as soon as possible. The contact details for you local store can be found by clicking the suitable link at the top of this page.